2020 ADR Conference
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Tuesday, March 16 • 10:15am - 10:45am
Improving Relationships and Mutual Understanding through Intentional Collaboration, Inclusion and Communication Strategies FULL
Limited Capacity full

 The San Francisco Unified School District ADR Program in partnership with The Bar Association of San Francisco’s Mediation Services program and Support for Families with Children with Disabilities, continues to enjoy success because of its unique project design.  Those design elements substantively support relationship building, education and skills training and mindful communication practices.  In the three years since full implementation of the program the number of SFUSD CDE complaints filed decreased from a high of 36 to only 7 last year, or a decrease of 80%.  Such results were correlated with the availability of the ADR program and constructive facilitation provided by certificated and trained mediators with the Bar Association of San Francisco. 
The program continues to be innovative to build upon these results, with the introduction of facilitated IEP dispute resolution tiers, continued and advanced training for Supervisors in facilitating IEPs, monthly mindfulness and communication strategies training from an experienced BASF mediator for all SFUSD Supervisors, and substantive trainings relating to implicit bias, equity and inclusion. Bar Association mediators are also trained in cultural competency, parent engagement and community building. This year too, the program seeks better and closer integration of SFUSD’s Ombudsperson. The full continuum of ADR offered through SFUSD consists of the Ombudsperson, the ADR Program’s 2-hour Collaborative Conference, district and IEP team Communication Strategies sessions, to Facilitated IEP meetings.  The Ombudsperson is now included in all ADR meetings, trainings and case development information gathering as well as being a fully integrated partner for conflict resolution, attending ADR Collaborative Conferences when requested.
With the introduction of the Facilitated IEP last year and continuing this year, SFUSD staff supervisors continue to receive specific facilitation training in resolving “Tier One” level differences with respect to a student’s IEP, where a trained Supervisor from a different school cohort will facilitate the IEP for a family unknown to them, at a different school. “Tier Two” level differences, where disputants are more entrenched and where conflict intervention from an outside resource through the Bar Association of San Francisco would better move the participants to resolution, is reserved for the experience of the BASF facilitators in the project. Recognizing that participation by Supervisors in Tier Two IEPs facilitator by BASF mediators is also a type of observational and participatory training, it is hoped that all contact with dispute resolution, whether Tier One or Tier Two conflicts, will help to fortify the SFSUSD Supervisor even more to relationship build productive and healthy relations with families and with colleagues.

avatar for Mildred Browne

Mildred Browne

Consultant, SPP-TAP & Ascendency Solutions, Napa County Office of Education

Tuesday March 16, 2021 10:15am - 10:45am PDT
Raincross Ballroom B (RC B)